About Us

Before withdrawing any winnings, depending on the amount and/or frequency of the withdrawal, a user may be required to verify the user’s identity, and account – e.g.: copies of PAN card & bank account details. These details and documents are collected and verified as prescribed by respective law or by regulatory authorities either by us directly, or via a third-party service provider.

Safe & Secure Payments

We at Spincrush have integrated a safe & secure withdrawal process to ensure the smooth withdrawal of money for our users. We work with trusted third party payment gateways with 3-D secure authentication that guarantees the safety and security of all financial transactions. We do not store your financial/payment instruments like credit cards and debit cards, UPI handles, and wallet details with us, and these are stored only with authorized technology service providers and entities permitted to store such data in accordance with applicable laws and regulatory directives.

Communication

Keeping in mind the importance of being accessible to our users, Spincrush has built processes where users can reach out and raise issues on our Helpdesk section. Resolutions to issues raised are provided within a short span and can be easily tracked by the users.

RESPONSIBILITY

Protecting User Information

Protecting User Information Spincrush deploys industry-leading data security protocols and measures to protect personal user information like PAN card details and bank account details. Any personal information shared with us is only used for user verification and is not disclosed to any outside parties except for in special cases where it is required to use their services for verification, or unless required to be disclosed under compulsion of law, or by law enforcement, regulatory or judicial authorities as provided in our Privacy Policy.